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Privacy Policy

Effective Date: 01.10.2024

At kiverwalter.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website.

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1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: You may voluntarily provide personal information such as your name, email address, and other contact details when filling out forms or subscribing to our newsletter.

  • Non-Personal Information: We collect data that does not personally identify you, such as browsing behavior, through cookies and other tracking technologies like Google Analytics and Hotjar.

2. Use of Google Analytics and Hotjar

We use Google Analytics and Hotjar to analyze user behavior on our website. These tools help us understand how visitors interact with our site, so we can improve the overall user experience.

  • Google Analytics: Google Analytics tracks your interaction with our website (e.g., pages visited, time spent on the site) and collects data such as your IP address, browser type, and operating system. You can learn more about Google’s privacy practices here and opt-out using the Google Analytics Opt-out Browser Add-on.

  • Hotjar: Hotjar records interactions such as clicks, taps, scrolling behavior, and other activities. Hotjar also tracks your device's screen size, device type, browser information, and geographic location (country only). You can learn more about Hotjar’s privacy practices here and opt-out by following the instructions here.

3. How We Use Your Information

We use the information collected from you for the following purposes:

  • To monitor and improve our website's performance and user experience.

  • To better understand your needs and provide you with relevant content.

  • To communicate with you if you have subscribed to our mailing list or requested information.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and analyzing data (e.g., Google and Hotjar).

5. Cookies

We use cookies to collect non-personal information about how you use our website. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy below.

6. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with the updated "Effective Date" at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@kiverwalter.com

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Cookie Policy

Effective Date: 01.10.2024

At kiverwalter.com, we use cookies and similar tracking technologies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them, and your options for managing cookies.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit. Cookies can be either:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser.

  • Persistent Cookies: These remain on your device for a set period or until you manually delete them.

2. Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the basic functionality of the website. Without these, certain features of the website may not work correctly.

  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting data on user behavior, such as pages visited and time spent on the site. We use Google Analytics and Hotjar for this purpose.

    • Google Analytics: Tracks user behavior and provides data such as pages visited, time on site, and interactions. More information about Google Analytics cookies can be found here.

    • Hotjar: Tracks user interactions such as clicks, taps, and scrolling behavior. More information about Hotjar cookies can be found here.

  • Functional Cookies: These cookies enable enhanced functionality, such as remembering your preferences and improving your user experience.

3. Managing Cookies

You can manage or disable cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Here are instructions for managing cookies on popular browsers:

4. Third-Party Cookies

Some cookies may be placed by third-party services we use on our site, such as Google Analytics and Hotjar. These third parties have their own privacy policies governing the use of their cookies.

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly.

6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at info@kiverwalter.com

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